Our Services
Loss & Restoration Consulting
Including Toronado, fire, flood and other natural and man made disasters.
Expert Witness
Jim is one of the most experienced expert witnesses in the disaster insurance industry. He is used in State and Federal Courts by restoration companies, insurance companies, and insureds. Jim just calls it how he sees it, no matter which side he is representing
Workshops
Hands on training and workshops in a variety of disaster response and restoration subjects.
The Restoration Industry Has Changed… But Opportunity Is Still There
I’ve been in the disaster restoration industry for 46 years, and the changes I’ve seen are dramatic
Back in the early days — especially around 1980 — most restoration companies were small entrepreneurial businesses.
Many started as carpet cleaning companies and expanded into fire and water damage restoration.
Individual owners were the big players in their local markets.
Today the industry looks very different.
Large international corporations now dominate the market.
Private equity firms and hedge funds are buying restoration companies everywhere.
Even major restoration brands are now owned by investment groups.
For example, global investment firm Blackstone owns ServPro.
At the same time, Third Party Administrators (TPAs) control a large portion of the residential insurance restoration market.
So many independent restoration contractors are asking:
Is there still a place for small entrepreneurial companies?
My answer is YES.
Because one thing about this industry has never changed.
Disaster restoration is still a relationship business.
Not an algorithm.
Not a spreadsheet.
Not a hedge fund model.
The MBA analysts who buy restoration companies often expect 3% growth every month like other industries.
But disasters don’t follow financial forecasts.
Hurricanes don’t strike the same place every year.
Catastrophic floods don’t happen on schedule.
And major commercial losses happen when they happen.
The companies that continue to succeed today understand something important:
Large commercial losses are relationship driven.
They come from connections with:
• Property owners
• Risk managers
• Facility managers
• Commercial property groups
• Hospitals
• Universities
• Hotels
• Manufacturing plants
These losses are rarely controlled by TPAs.
They are controlled by trust and reputation.
For years I’ve worked with restoration company owners showing them how to position themselves to be called on large commercial losses in their area — often months before the disaster occurs.
Many of those companies expanded dramatically.
Some even sold their companies to private equity firms and are now enjoying the rewards of decades of hard work.
You can’t blame them for that.
The opportunity is still there for restoration entrepreneurs who understand strategy, relationships, and positioning.
Call 727-424-2000 for more details.
“When it comes to selling
disaster restoration services,
Jim is the best salesman
I’ve ever known”
– Cliff Zlotnik
You can also buy my book on Amazon:
“My Life is One Disaster After Another”
Price $29.19
Amazon
About
Jim Thompson has been in the Commercial-Industrial-Restoration-Hazmat Industry for forty years. For the past 10 years Jim has been consulting with restoration companies, given large commercial-industrial consultatation & marketing workshops, all over the United States, Canada and Australia. He is on the ANSI-IICRC Standards Consensus Body and Vice Chair of the IICRC Safety and Health Handbook Committee, a member of the IICRC Commercial Water Damage Consensus Body and on the IICRC S-900 Illicit Drugs, Cannabis, and Nicotine Residue Consensus Body.
Our Services
CONSULTING
Jim gives one-on-one consulting with restoration company owners and management teams
About large loss marketing, signing them up and knocking them out. He concentrates on your company’s goals and abilities. Where do you want to take your restoration and then map out a marketing & implementation plan to get you there.
EXPERT WITNESS
Jim works as an expert witness in state and federal courts as a restoration expert. He represents all sides of the table. Restoration companies, insurance companies and the insured and has a solid reputation of calling it like he sees it. Many expert witnesses, only work for one side. The restoration company or the insurance company or the insured.
Jim calls ‘balls and strikes’ as he sees them. For many years he has been quite busy with expert work from hurricanes.
WORKSHOPS
Jim gives Large Loss Marketing Workshops. OSHA Outreach Training, through the University of South Florida’s OSHA Training Institute. Including the OSHA 10- & 30-Hour General Industry and Construction Training, the OSHA Disaster Site Workers Course. At restoration company and large industrial facilities. Anywhere in the US.
In addition, he gives the 40 your HAZWOPER-Hazardous Waste Operations and Emergency Response, on site at restoration company’s facilities-coast to coast.
Order your copy today of
My Life Is One Disaster After Another©by Jim Thompson
You will discover:
The secrets that built Jim’s multi-million dollar operation.
Nation Wide Disaster Strike Force-Around the Clock Around the County
Effective Marketing Techniques!
Adjusters and the Games They Play!
Hurricanes-Not So Fast Buddy!
How Safety Sells
An Invoice is Not a Check
Who to Contact-and who to Avoid!
And Much-Much-More
Shipping now at the pre-release price of $29.95 including shipping.
Client Testimonials
Please accept my appreciation for your integral role in managing our recent disaster. You have helped make this a wonderful experience. You and your company have been very easy to work with and have made this occurrence as easy as possible! Great Job!
I want to take this opportunity to thank you for all the help you have given me over the years and to tell you what a pleasure it has been working with you. You have always put Wal Mart first in business and whenever we needed your company, you were always there.
Hands on Training
Jim Thompson & Co Inc has worked on large industrial and commercial water; fire; hurricane; flood; tornado and mold jobs in 43 states and Puerto Rico. Over 250 shopping malls and large retail box-marts alone.
If you want to learn about house losses and strip malls there are plenty of seminars that teach how to handle small losses.